Engage TRAIN – who we are, what we do

EngageTrain provides inspirational and highly productive masterclasses, training courses and workshops built for directors, managers, supervisors and front line professionals. Our customer focused sessions are all designed to help you plan, build and implement Customer Engagement strategies and best practice from brief to delivery.

EngageTrain is part of Engage Customer. Since 2009 Engage Customer has been helping its global community of over 48,000 leaders in the customer and employee space. Our mantra is that  organisations need to be where their customers are. They need to cut across their own internal silos, take a more holistic view of their customers, both internal and external and deliver a consistent and appropriate service across all channels, offline, online, social and mobile. Engage Customer provides its community with a series of hugely successful and recognised Conferences, Directors Forums, Leadership Roundtable Focus Groups, must attend Annual Summits and Engage Awards. These face‐to‐face activities are supported by our dynamic website EngageCustomer.com, weekly newsletter alerts, ground breaking Webinars and Digital Marketing opportunities.


Wherever you are in your career, skills and knowledge are always invaluable. We truly care about the delegates who enrol with us, and feel this sets us apart from the crowd. All our training programmes and workshops are delivered by highly experienced and recognisable consultants and training professionals each with their own area of expertise. Our aim is to provide exceptional value for money. The right training is one of the best investments anyone can make. We guarantee high quality and effective training at an excellent price that delivers a real payback – that is our promise to you.


  • Masterclasses
  • Leadership Workshops
  • Best Practice Training
  • Introduction to consideration symmetry
  • Inhouse Training Courses

Training Enquiries:

Daniel Keen
Membership Sales
Email: dan.keen@ebm.media
Direct: 01932 506 306

Dan Skinner
Membership Sales
Email: dan.skinner@ebm.media
Direct: 01932 506 307


Engage Train is part of Engage Business Media Ltd, the parent company to the Engage Customer and Engage Employee portfolio of events and media.
Engage Business Media Ltd, Nicholson House, 41 Thames Street, Weybridge, Surrey, KT13 8JG
Company Registration Number 8636460