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State of Service Research ReportState of Service Research ReportNICE Adaptive Workforce OptimisationLearn why personalisation is key to building an effective strategyEurope’s Changing CX Environment: 10 Illuminating Insights from a Multi-Country StudyLearn about Europe’s changing CX environment, with insights straight from customers
One of the best events I've attended for years. Inspiring, thought provoking speakers who were really happy to share their experience and expertise. I loved the format!Head of Engagement, The Co-operative Group
Case studies were fantastic and the industry reports are extremely useful for that wider view of insight we're not so exposed to within our every-day roles.Customer Experience Manager Europe, HSBC
One of the best events I have been too, great speakers, atmosphere, content/mind share - really enjoyed it and will be there next year. Keep me informed of future events. Retail Specialist, AT&T